Privacy Policy

Last updated: 8/4/2025

1. Introduction

Cellcrypt Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in accordance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Controller

Cellcrypt Ltd is the data controller for the personal data we process. You can contact us at:

  • Email: privacy@cellcrypt.com
  • Address: London, United Kingdom

3. Information We Collect

3.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Organization details
  • Messages and communications you send to us
  • Account information when you register for our services

3.2 Information We Collect Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Cookies and similar tracking technologies

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: To perform our contractual obligations to you
  • Legitimate Interests: For our legitimate business interests, provided they don't override your rights
  • Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Information

  • Provide and maintain our services
  • Respond to your inquiries and support requests
  • Send you updates about our products and services (with consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and security threats

6. Data Sharing and Disclosure

We may share your personal data with:

  • Service providers who assist us in operating our business
  • Professional advisors (lawyers, accountants, auditors)
  • Law enforcement or regulatory authorities when required by law
  • Third parties with your explicit consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request information about the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of processing in certain circumstances
  • Right to Data Portability: Request transfer of your data to another controller
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, contact us at privacy@cellcrypt.com. We will respond within 30 days.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your personal data, we will securely delete or anonymize it.

9. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by the European Commission.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16 without parental consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@cellcrypt.com
  • Data Protection Officer: dpo@cellcrypt.com

14. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data unlawfully. In the UK, you can contact the Information Commissioner's Office (ICO).